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FAQs

The best way to safeguard your vision is to ensure you have your eyes examined regularly or present if any new signs and symptoms arise. Simply contact our team and we will guide you from there.

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Jennifer Walke

2022-05-12

I'm big on service. I help little old ladies cross the street. I'm always on the lookout for people who need a helping hand etc, etc. But all that pales to insignificance when it comes to the phenomenal service and attention to detail that the guys at OPTOMETRIX provide. They're efficient. They're professional. They know how to get things done. And always in such a friendly way. Nothing is a trouble to them! I'm talking about you Hayssam (our optometrist) and Anthony (dispenser/mechanic), so helpful in their advice. Phenomenal service! Together their advice was so fantastic and now I enjoy the most beautiful glasses in the world, and I'm not exaggerating when I say that! First thing in the morning and last thing at night when I put them on and take them off, I look in the mirror and thank my lucky stars that I had the good fortune to choose OPTOMETRIX.

Wendy Coleman

2022-05-10

Amazing service, attention to detail, taking you on a journey for the perfect frames to fit and flatter your face shape. Thank you!

Sophie Knox

2022-03-04

We have been using Anthony and Hayssam for the whole family’s glasses and optometry needs for 5+ years. Anthony’s customer service is incredible - even fixing glasses that we’ve bought from other retailers without charging. And Hayssam diagnoses our sight issues correctly every time. I would highly recommend Optimetrix for all your eye needs! They are especially great with children.

Paddy Wesley-James

2022-03-04

Fantastic customer service and attention to detail. Superb range of frames and they are so willing to spend time making sure you have bought the right ones and that they suit you. Very professional in their approach to lens particularly multi focals etc

Ness James

2022-03-02

An exceptional experience all round! I have been wearing glasses and contacts for about 32 years and this is by far the best all-round experience I've had with an optometrist. From the consultation itself, where tweaks were made to my current script that immediately made a big difference, through to helping me select from a range of unique and exciting frames, the service is awesome.

Juan Bedoya

2022-02-23

Great service, have been going to these guys for quite a few years now and the consistency with product range and customer experience is fantastic. Highly recommend!

Jo River

2022-02-12

Brilliant and highly professional service. Hayssam provides careful and precise eye testing and glasses fitting, with attention to detail as well as your work and recreational needs. The store has stylish traditional and contemporary frames to choose from. After going here, you won’t want to go anywhere else!

David Hughes

2022-02-07

Very friendly and helpful team - thank you!

H S

2022-02-06

After years of misdiagnosis and ill fitting contact lenses, Hayssam promptly identified and stabilised my keratoconus, prescribing the right fit of lenses and providing specialised preventative care and support to educate and keep me informed. It's been over 10 years seeing Hayssam, living in Wollongong has not been a deterrent to travelling to Rozelle or Greenacre to look after my eyes. Highly recommended for anyone wanting that particular point of difference and specialism against the rest.

Georgina Chrisp

2022-02-04

Top quality service. Hayssam is highly skilled and provides excellent care to ensure your eye health is optimised. I also love my new frames. Going here will be the best decision you make all day!

Google rating score: 5 of 5, based on 31 reviews.

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